Privacy Policy

1. Scope

This policy explains how Smart Return handles information you provide through this website and limited technical information collected while you use it.

2. Information we may collect

• Contact details such as your name, email address, and phone number when you send an inquiry or book a consultation.
• Project or message details you choose to share with us.
• Limited technical data such as browser type, visited pages, and session identifiers required for security and site operation.

3. How we use information

• Responding to inquiries, consultation requests, and quotation requests.
• Providing services and improving the website experience.
• Protecting the website, preventing abuse, and complying with applicable obligations.
• Sending updates only when you subscribe, with an option to unsubscribe.

4. Cookies

We record public page visits and server requests, including automated requests, and use a random identifier to link pages within a session. Available technical data includes IP address, user agent, device, operating system, approximate country, traffic source and response status. When JavaScript is available, the browser supplies language, timezone, screen and viewport dimensions and automation signals. Browsing can be linked to requests you successfully submit. Technical collection starts when the website is opened and does not depend on dismissing the notice. Analytics does not record passwords, form field values or private URL parameters. Records are retained for up to one year under site settings; contact us about your data.

5. Data sharing

We do not sell personal information. We may share only what is necessary with hosting, communications, or technical providers acting for us, or where disclosure is legally required.

6. Retention and security

We retain information only as long as needed for the stated purposes or applicable obligations, and use reasonable technical and organizational safeguards to protect it.

7. Your choices

Where applicable, you may ask to access, correct, or delete your information, or withdraw consent to marketing communications by contacting us.

8. Contact

For privacy questions or requests, contact us at: info@smartreturn.com.eg